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Careers:
 

New Tech Solutions is an organization where everyone strives to be the ultimate professional and excel in all departments. The reason for our continued growth at NTS is people. Our Customers. Our Alliance Partners and Our Employees. When counting assets, we start with our employees. Our diversity, unique culture and professionalism are based on our employees. They distinguish us and are the reasons, our customers choose to do business with. At NTS, our greatest asset is our employees. We design our solutions and products to empower the people, to improve productivity, and invest into more value-added employees.

Current opportunities available at NTS:

Sales - High Performance Computing /Enterprise Storage Solutions
Inside Sales Representative
Online Account Manager – SEO/SEM

Administrative Assistant
Customer Service / RMA Technician / Tech Support


Sales - High Performance Computing / Enterprise Storage Solutions

Job Description:
NTS Inc. seeks an experienced senior-level sales person. As a member of our sales staff, you'll be working with an elite group of sales engineers. You'll be the primary contact, working with customers and prospects to understand their purchasing requirements. Telephone and e-mail communications are the primary methods of contacting our customer base, though some travel will be required.

Job Responsibility:
Job responsibilities include, but are not limited to, developing, nurturing and professionally maintaining strong customer relations in the field of high-performance computing solutions, Enterprise Storage Solutions. Strong technical negotiation skills and the ability to sell at the executive level is a must. You should have the ability to grow and handle a large customer base, using professional and mature social and communication skills, both verbal and written.

Desired Skills & Knowledge:
Knowledgeable about Linux and Unix operating systems; Strong operating system user skill-set; Fluent with MS Word, Excel, and various sales force automation packages.

Education:
Bachelor's Degree in Computer Science preferred, or equivalent education and experience

Additional Experience:

  • At least 5 years overall sales and business development experience, with 2 years experience selling technology solutions to the Fortune 1000 customers, government & health care industries.
  • Must have proven track record for exceeding quota on a consistent basis.
  • A technical understanding of Clusters, RAID systems, tape libraries, and other forms of high-performance computing systems
  • Ability to use MS PowerPoint, Visio and Outlook e-mail is a plus
  • Results-orientated with the ability to operate independently to identify and close business
  • A professional telephone manner and excellent verbal and written communication skills are a must


Inside Sales Representative

Job Description :
We have an immediate opening for an Inside Sales Representative to support our Federal customers. This is an entry-level position into the Information Technology industry. As an Inside Sales Representative you will work as a member of an organized sales team to provide unparalleled customer service to our federal government customers. Your duties will include: Quote, configure, and accept purchase orders, conduct telemarketing/telesales campaigns to major accounts and interface with customers to provide pre-sales support and services.

Job Responsibilities:

  • Understand and communicate NTS value proposition, product & service offerings.
  • Create quotes and configure and accept purchase orders.
  • Assist in managing sales opportunities in conjunction with technical and provide input related to Bids and Proposals.
  • Build relationships with vendor partner sales reps, and understand and utilize internal NTS resources and contract vehicles.
  • Quickly and effectively resolve internal and external customer issues and provide a high level of customer service.
  • Assist in negotiating special pricing and begin to up sell where appropriate.


Additional Experience & Skills:

  • Prior experience selling technology products, services and solutions to commercial or Federal market is preferred but not required.
  • A Bachelor's degree or equivalent is preferred and experience may be substituted for education.
  • 1-2 years of related and progressive sales and customer service work experience is required.
  • Must have high-energy work ethic and be available to work non-standard hours during peak season times.
  • Prior experience solving customer problems is required.
  • Excellent phone, people and computer skills.
  • Excellent communication skills: written and oral & Good Vocabulary.
  • Must possess a strong level of knowledge and understanding of technology.
  • Self-motivated, learns quickly, works independently, maintains confidentiality and has the ability to multitask and use independent judgment.
  • Must be a team player, and be adept at multi-tasking in a fast paced work environment.


Great Benefits & Compensation:

  • Salary commensurate with experience.
  • Benefits package including Medical, Dental, Vision plan and life insurance.
  • Vacation/Holiday Pay
  • 401K with match
  • Tuition Reimbursement


Online Account Manager – SEO/SEM

 

Job Description:

New Tech Solutions, Inc, a fast growing high-tech computer company is currently seeking a talented SEO/SEM. This individual will be responsible for Search Engine Optimization - Organic Search - Search Engine Marketing.

The candidate must have strong hands-on experience with organic optimization techniques, SEO/SEM; Email marketing, managing online Campaigns, link popularity campaigns, PPC campaigns, XML Sitemaps, Google analytics, Webmaster tools, meta-tags and keyword research.

 Job Responsibilities & Requirements:

  • 3+ years of full time SEO/SEM experience.
  • Create, implement, report and analyze SEM campaigns by account, campaign & keyword groups
  • Ability to manage SEO initiatives that generate appropriate content to improve search query coverage.
  • Experience with search engine marketing and Pay-Per Click advertising via Google AdWords and Yahoo! Search Marketing.
  • Research and generate keywords with WordTracker, Google Keywords and Keyword Discovery to match relevant content pages for SEO and PPC campaigns
  • Develop keywords and write effective SEM campaigns within the guidelines of the publisher's (Google, Yahoo, MSN, etc.) editorial requirements.
  • Perform keyword research, META tag development, content optimization and link building on an ongoing basis
  • Generate meaningful, clear and accurate reporting for all assigned campaigns
    • Implement, track and report on testing of
    • Provide regular analysis of search campaigns, visibility, ranking and traffic metrics
  • Experience in reviewing and designing existing websites to maximize SEO
  • Ability to develop a strategic focus on e-mail marketing.
  • Must possess excellent writing skills and have the ability to craft advertising copy and   recommend targeted keywords
  • Monitoring search engine ranking
  • Bachelor’s degree in related field is preferred but not required
  • Positive attitude, strong work ethics, and ability to multi task
  • Highly organized and great attention to detail
  • Excellent verbal and written communication skills
  • Ability to develop and manage constantly changing project

  Compensation:

  • We offer all of the advantages you would expect from an industry leader including
  • Salary commensurate with experience.
  • Benefits package including medical, dental, vision and life insurance.
  • Paid Vacation/Holiday Pay
  • 401K
  • Tuition Reimbursement

If you feel you are qualified for this position please send your resume (and samples if applicable) to jobs@ntsca.com or fax your resume to 510 353 4076.

 


Administrative Assistant 

Job Description :
New Tech Solutions, Inc, a fast growing high-tech computer company in Fremont is looking for full time & part time, Administrative Assistants
Job Responsibilities :

  • Capable of handling multi-line phone system.
  • General office duties (Data entry, fax, phone, photocopy, filing & email).
  • Ability to be interact with internal and external Customers & Vendors

       


Required Qualifications :

  • Excellent interpersonal skills.
  • Excellent communication skills: written and oral & Good Vocabulary.
  • Excellent phone, people and customer service skills
  • Personable and self motivated
  • Must be able to type minimum of 50 WPM with working knowledge of Microsoft Office(Excel, Word, Outlook software programs)
  • Must be highly organized and professional.
    We are seeking an individual who is self-motivated, learns quickly, works independently, maintains confidentiality and has the ability to multitask and use independent judgment.
  • Candidate must be authorized to work in US


We offer an outstanding benefits package including medical, dental, optical and paid holidays

If you feel that this position is a match for you, please submit your resume jobs@ntsca.com

Students welcome to apply: Summer work for Students! If you are between college semesters, or just graduated College, we want to talk to you!


Customer Service / RMA Technician / Tech Support

Job Description :
New Tech Solutions, Inc, a fast growing high-tech computer company is currently seeking a talented & versatile Customer Service / RMA Technician / Tech Support to work in our Fremont facility.
We are currently looking for RMA Technicians to work for Enterprise Server Group. This person also acts as the 1st level of technical support; providing technical customer service to both Public Sectors & commercial customers.

Job Responsibilities:

RMA Responsibilities:

  • Documents RMA problems and coordinates with the customer to arrange for the necessary replacement, repair or credits; Co-ordinate with customer regarding repair, following organizational procedures regarding RMA™s.
  • Receive RMA products and inspect them to ensure all parts have been received.
  • Troubleshoots return products to determine exact cause of the problem.
  • Ensures that all transactions, problems or issues are entered in the appropriate NTS systems.
  • Keep technical training up-to-date with new advances and changes made to NTS systems & IT related products.
  • Attend technical training sessions as announced
  • Become familiar with organizational processes, as RMA department requires communication with all departments.
  • Ensure that customers are serviced quickly, efficiently.
  • Screens calls from customers to ensure the calls related to RMA or Technical related matter
  • Follows-up with Customer to ensure timely arrival of sent products and to ensure that the products are working in good condition.


Technical Support Responsibilities:

  • Provide frontline technical support to customers.
  • Ensures that callers warranty is within the specified timeframe by researching the Company products serial number.
  • Log all calls into the Technical Support Database and labels the call according NTS system procedure.
  • Attends appropriate training sessions to keep updated with new software and hardware releases.Ø Notifies the appropriate personnel with new occurrences of issues with NTS systems & IT related products.
  • Promote Company products and services while continuing with technical support with customers.
  • Follow all Company procedures and policies as required.
  • Communicate clearly to colleagues and co-workers to ensure best customer service and workmanship.
  • Complete other technical related tasks as assigned by the Technical Support Manager or Upper Management as time permits (system assembly, New Products Testing)


    Inventory Responsibilities:

    • Ensures that all information related to inventory is accurate and up-to-date.
    • Receive goods into inventory and follow necessary administrative processes to ensure that Accounting Database and Inventory Database System information is accurate.
    • Ensures that inventory reports are provided to the manager as required for bookkeeping purposes.
    • Reviews reports and evaluates numbers to ensure its accuracy.
    • Ensures that inventory area is well-organized and clean
    • Assigns part numbers and descriptions for Company use.
    • Contact vendors for back-orders or for RMA related issues
    • Put Serial Number on required items

         

      Job Requirements:

      Education: Minimum college diploma within IT related field (i.e. computer networking, System assembly or Testing.)
      Experience: Min 1 year- technical background with computer hardware/repairs

      Knowledge/Training & Skills:
      - Background in computer filed is preferred
      - Experience with PC/production line
      - Experience with deadlines/multi-tasking
      - Working in a fast-paced environment
      - R&D/troubleshooting with computers
      - Troubleshooting
      - Quick learner
      - Persistent
      - Well-rounded
      - Communicative
      - Patient
      - Calm
      - Reliable
      - Easy-going
      - Works well under pressure
      - Detail-oriented


Solutions

Rackmount Servers
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Rackmount Servers

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Storage

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Workstation

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